Earn Extra Income By Keeping Customers Happy!
October 29, 2010 by admin
Filed under Business Opportunity
Key Tips on how to keep customers happy!
It is extremely important that we learn that customers must be looked after. I have a simple formula that I would like to introduce you to when you close a sale.
Imagine a new customer has just signed up for a product that you sell. They are as excited as you. They want the product just as much as you want the sale.
Unfortunately for most sales people, they tend to forget the customer needs after sales' attention. The customer may have either a query on how to use the product or simply find out it's not what they had intended to buy and may run into difficluties. If we tend not to be around then the happy customer may turn out to be a very disgrunted customer and probably return the products. Something you really don't want happening at all. You will lose income if this happens and could go broke if this is the norm.
If you could just be there at every step of the after sale process the chances are you could probably save a customer from being dissatisfied.
How do we do this effortlessly? Here is a simple solution to this issue that could potentially be very costly if ignored.
Point 1: Call the customer the day the parcel arrives and this could be around 3 to 4 days after they have placed their first order with your company. Ask the customer if every thing they ordered arrived and if they needed any help with their first purchase. Make them feel you are there to help them. Thank them for their time and suggest that they write down your contact details in case they need any help in the next week or so. This call is so important to make sure the customer is truely happy with their purchase.
Point 2: Call the customer after a week from the last call to see if any issues regarding the products purchased have arisen since the last call. Have them filled in the warranty card. Do they know how to set all the controls on the gadgets supplied or if it's a health product are they feeling any side effects that need explaining. This trouble shooting exercise is vital as you could help solve some unneccessary unanswered issues related to the products bought if you are there in time.
Point 3: Call the customer 30 days from the purchase date as this is probably the last call you will make to teh customer. bY now the customer love you as you have been there whenever they needed you. Check quickly if everything is good. Now thank them for trusting you and ask them for a favour. Suggest to them if they could refer you to any family and friends who would need great products and excellent after sales services such as what they have experienced.
What do you think? Do you feel you keep more customers on your books longer and get more referrals. Can this help your business grow.
If you are looking for a business opoortunity and would like to learn more on a win-win opportunity where evveryone win, get our newsletter!
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Home Based Business Brisbane Queensland | Work at home Mums Brisbane
April 21, 2009 by admin
Filed under Business Opportunity
Business Opportunity To Earn Serious Income
Low Start Up Cost! | On-Going Training & Support-Brisbane Based
Part Time | Pick Your Hours | Pick Your Income
Create Your Destiny Mum | Make It Happen
Are you facing these challenges in your life:
- Little time with your loved ones, you leave for work early in the morning, and don't come back home until late at night!
- When was the last time you took the family out for a special dinner?
- Did you miss the birthday of your children again?
- When was the last time you had a decent holiday?
- Do you have enough savings to put the children through school and college or do you want them to go without?
- Are you worried that you may not have just the RIGHT amount saved when you retire in a fe years?
Now the List may go on and on! What do we do in trouble times like these we are facing today?
I have a solution that I personally have been working on for the last 5 and half years so I know for sure it really works.
The answer is a "Perfect Home Based Business For Mums In Brisbane"!
To be able to "Earn Extra Income At Home"!
Ladies, Do You wish for Possibilities that were in Your life today?
Possibilities of a Dream that could Change your life Today, Mum?
Do you Want to start Believing in Yourself
and ... I personally believe "NOTHING Changes IF Nothing CHANGES".
Recently Channel 7 had a news segment that said that people could make some serious part time income through the direct selling industry. They went as far as saying that the direct selling industry could easily provide jobs for all the un-employed in Australia today.
So what can a home based business in Brisbane give you:
- A low start up business that you could run from home, using your computer and phone.
- Free training provided by the company you get involved in. Its in their interest to train you, as you do well so do they. It's a "WIN-Win" situation.
- You could earn almost in the first week a few hundred dollars and the income potential is huge, the more you do the more you get out of it. Six-Figure-Incomes are quite possible within 12 to 48 months depending upon the individual.
- A buddy system to help you while you learn the business. Though you maybe in the business by yourself, you are certainly not by yourself.
How about getting my Newsletter which will give you free information on the various opportunities you can have right now.
More Related Information On This Topic
Home Based Business | Is Running a business Expensive?
April 20, 2009 by admin
Filed under Business Opportunity
How Much Does It Cost?
A very good question. Most homebased business will cost under 5K to get started. Here are some cost associated with opening your business:
- Registration with the local authorities
- Setting up your trading name and paying the due fees
- Any accounting fees for Business plans etc
- Any legal Fees
- Rental advances
- Equipment needed such as faxes, phones or cars
As you can see this could stack up to more than 5000 dollars.
So how can you earn a six figure income with a smaller investment.



