Earn Extra Income By Keeping Customers Happy!
October 29, 2010 by admin
Filed under Business Opportunity
Key Tips on how to keep customers happy!
It is extremely important that we learn that customers must be looked after. I have a simple formula that I would like to introduce you to when you close a sale.
Imagine a new customer has just signed up for a product that you sell. They are as excited as you. They want the product just as much as you want the sale.
Unfortunately for most sales people, they tend to forget the customer needs after sales' attention. The customer may have either a query on how to use the product or simply find out it's not what they had intended to buy and may run into difficluties. If we tend not to be around then the happy customer may turn out to be a very disgrunted customer and probably return the products. Something you really don't want happening at all. You will lose income if this happens and could go broke if this is the norm.
If you could just be there at every step of the after sale process the chances are you could probably save a customer from being dissatisfied.
How do we do this effortlessly? Here is a simple solution to this issue that could potentially be very costly if ignored.
Point 1: Call the customer the day the parcel arrives and this could be around 3 to 4 days after they have placed their first order with your company. Ask the customer if every thing they ordered arrived and if they needed any help with their first purchase. Make them feel you are there to help them. Thank them for their time and suggest that they write down your contact details in case they need any help in the next week or so. This call is so important to make sure the customer is truely happy with their purchase.
Point 2: Call the customer after a week from the last call to see if any issues regarding the products purchased have arisen since the last call. Have them filled in the warranty card. Do they know how to set all the controls on the gadgets supplied or if it's a health product are they feeling any side effects that need explaining. This trouble shooting exercise is vital as you could help solve some unneccessary unanswered issues related to the products bought if you are there in time.
Point 3: Call the customer 30 days from the purchase date as this is probably the last call you will make to teh customer. bY now the customer love you as you have been there whenever they needed you. Check quickly if everything is good. Now thank them for trusting you and ask them for a favour. Suggest to them if they could refer you to any family and friends who would need great products and excellent after sales services such as what they have experienced.
What do you think? Do you feel you keep more customers on your books longer and get more referrals. Can this help your business grow.
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Part-Time Home Based Business, Use MLSP To Build your Teams Globally
March 3, 2010 by admin
Filed under Business Opportunity
I was looking for some information to help you today with your home based business and feel upon a Cd given to me by my Master Mind Group just before I left for Manila last week. The Cd is by well known business philosopher, Mr Jim Rohn.
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Incidently Mr Rohn passed away last month and will be missed by many all round the world.
My journey in MLM...
I have been in network marketing for quite a while on and off for the last 20 years. It was only in late 2003, around 6 and half years ago I actually saw the difference and decided to walk right into home business and burn my bridges behind me.
Why did I join network marketing it in 2003 and not earlier. It's hard to say, some may call it timing, others may say I was ready for a change. call it what ever you might, I am happy I have made the transition today.
My father-in law right up to now still ask me why I don't get a real job. How can I explain to someone why should I be in anything else other than network marketing. It's the only business where everyone wins. Secondly a traditional business cannot give me what I currently enjoy from my MLM company.
Now if you are in a MLM company and struggling with your growth there may be a number of reasons. One of them may be how can you duplicate your efforts and help newbies coming into your network marketing company succeed immediately and get a income cheque right away. I used to have that dilemma as I could do various things on the internet and attract people to my sites but my downlines were not web savvy and would not be able to do what I did quite easily.
How was I to duplicate what I knew?
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Change your belief!
Now in case you have just joined or even if you have joined for a while and are facing challenges in growing your business I would suggest you really look at the PHILOSOPHY that drives you. If you do not have a strong philosophy that truly believes what you are doing in your company in MLM is right then success will never come to you. For things to change you need to change!
Pay attention! Your belief is so important in taking you right up the road to huge success.
When I heard from Mr Rohn that profits were better than wages I immediately knew that my little home based business will one day give me huge profits. I was told then if you just earn a recurring income of $50,000 a year that itself translated into a $1MILION in the bank. WHOW! That impressed me. Most people will only retire on around $200 to$350 a week from their super funds. How will they manage in retirement.
We can help them.
I could aspire to do better with my home based business if I started immediately back in 2003.
Why did not my school teachers teach me this way back in high school. I would have taken every subject and got to my goals quicker when I was a young man.
The magic of Business.
Do you know that wages are good, but they only give you a living. It's PROFITS that can make you a fortune.
This is the magic of what you hold right now in your hands. Embrace this magic and learn how to market your company's products by mimicking what successful leaders. These high flyers do not cold call nor door knock, yet they get asked each day by people from all over the world how can they join their business. Find out more by clicking here>>> Make More Money
I network marketing business you only have to work part-time 10 to 15 hours week on creating your fortune while you still work at your full time job earning your monthly wage.
Most people actually will find your part-time business very attractive if you could only show them how they can increase they present income by $1000 a month with only part time effort. It's this part-time effort that's attractive. It just takes an extra $1000 a month to help change the lifestyle of a family. This is huge if you could share this to people around you.
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PS: It is advisable not to resign from your full time job until your part time income from your home based mlm business is at least double that of your present full time job. Then you may consider leaving and taking up multi level marketing full time as a career.
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